Troubleshoot your Ice Maker

Posted by Katie Richardson on 3/14/2019 to DIY

We all know how annoying it can be to have to fill those tiny ice cube trays and put them in the freezer, just to do it again and again every time ice is used. This is why many people depend on the ease and convenience an ice maker allows. But what if it isn’t working?? Check out these common problems and their simple solutions!

Always unplug your refrigerator and disconnect the water supply before doing any repairs, and call a professional if there is something you do not feel comfortable doing.

Ice Maker is not making ice:

Check the water supply line à If there is frozen water in the line, it can easily clog. If this is the case, unplug the fridge and defrost the line. Also check the line for kinks behind and beneath the refrigerator.

Check the bail à The metal wire bail above the ice maker should be in the down position. If it is locked in the up position, this stops the ice from being made.

Ice is not ejecting:

Check the control arm à The control arm can easily get bumped out of its proper position when things are being moved around in the freezer. Check where it is, and move it into the down or on position.

Check the electrical connection à Slide the refrigerator out from the wall and locate the quick release plug on the back wall inside the freezer. Unplug the connection and then reconnect. Manually remove any remaining ice from the mold. Restore power to the refrigerator and lift the control arm to the off position. Lower the control arm back down and wait  a few seconds for the solenoid to engage and fill the mold with water. If ice still does not eject, you likely will need to replace the motor or gearbox.

Ice cubes are too big or too small:

Check the supply line à Too small could indicate that there is a partial clog or it is beginning to freeze.

Check the ice maker controls à If you pull off the ice maker cover (the foremost white plate on the maker assembly), you should see a plus and minus indicator, which is the adjustment for the amount of water going to the ice. Use a screwdriver to adjust toward the minus (for smaller cubes) or toward the plus (for larger ones).

Now hopefully the ice maker can provide you with plenty of ice, ready and waiting for your refreshing drink.


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