Customer Reviews

On this page is a sampling of some reviews that we have received. All of the customer comments below are unaltered in any way. If you would like to send us your feedback, send an e-mail to [email protected] or leave us a review on Google!

Appliance Parts Experts Reviews


5-Star Reviews


When I searched for the part, they were one of the first to populate a result. The price immediately caught my attention in a good way. The shipping seemed a little high at first but after a little more searching through other merchants they were all similar in cost. Made my decision based on the price and the ease of use on their site. -Charlie

Quick and easy shopping experience. They had good prices for the replacement parts I needed. –Online Shopper

Easy access and quality items at discounted prices. -Packman

Thanks so much- you guys at Appliance Parts Experts/Subtropicalparts.com. are awesome! I do appreciate doing business with you guys, and will continue to do so when the need arises. I will also pass good words along to my friends and family about your company. Arnita

Wow - you guys rock! It's already received and replaced. The wife is happy...and that makes me a happy man! Thanks for the incredibly fast turn around! Mark

Your service is great!!!!!!!!! I placed my order yesterday and received it today!!!

Wow! I got the part yesterday at about 2pm. UPS in about 18 hrs. No wonder the postal service is in trouble. Thanks again!! Dan

stdedism, Great website! Part was delivered quickly (standard ship still came in 2 days). Fit description perfectly; husband had it installed in minutes. Will use Appliance Parts Experts again.

Jeremy M, You guys rock! I had a dryer that would spin but the burner would go out after 10 minutes, flip the I order a new part and got it in 2 days. I put it in and boom, I'm back up and rocking. Thanks for everything I couldn't be happier!

jkstud125, Beat locak supplier by rwo days shipping an almost 20 dollars. Wont mention what sears was going to charge for same part. Accurate Expedient Affordable!
darrenbouchard, Great price!Fast delivery,very happy.First time order.Going to order a bearing kit for my dryer.Hope it goes as good.

whanson1103, Ordered a hard start kit for the fridge compressor to replace the existing relay and starter cap. Fast delivery (2 days) and started right up! Thanks for quick service!

mlslibra85, Order shipped quickly and it was exactly what we needed!

stanpaul577, The controller was definitely the problem. Having worked as a tech before, it was relatively easy to diagnose the problem although not having any test equipment still left some doubt. Identity of needed part was simple, direct and cost was one of the lowest out there.

andpk1961, We placed an order for a Refrigerator part and it arrived very fast. The part worked perfectly and the refrigerator is good as new. Thanks for your prompt shipment.
Tny_limon, Parts were right the first time!!! It feels good to know a site to have sent the right parts as ordered! They were packaged with care and delivery was right on time as mentioned to arrive!!! :)

bbewnosaj, I found it to be a smooth process. Thanks

dgeorganas13, I ordered my part online on Friday and I had it by Wednesday. I am happy to say that my dryer works again and I don't have to dry my clothes at the laundromat. I am very satisfied and I will order again from your site if I need to. Thank you again.

blaizez28, Very quick service. I was very surprised at the great service. Thank you! I will continue doing business when I need parts.
kenneth_carr69, Part was correct delivered quick very satisfied

dl_rowe, Received my clothes dryer timer quickly.

amiihale, I was very impressed with how my order was fulfilled- excellent shipping time, even to Wyoming, and it was well-packed, which definitely helped as our postal carrier was not at all careful.

cit1975auto, I really liked the wide range of available parts.Fast and accurate service.

shreegs1, The part came quickly, but was damaged from the shipper. APE responded imnediately and made it right. I will definately use them again.

saleroy, they were very prompt, through and polite

dealia420, turns out I do not need that part, but it sure got here quick!

bob44mac, Hi, got the order in just cuple days and installed according to directions..piece of cake. Bob

B_kimmerle, I was very impressed with the short amount of time that it took to receive my refrigerator part. It broke on Monday, I ordered it on Tuesday morning, and had it on my porch on Thursday. I got emails when it had been ordered, packed up, and shipped.

pandgwalter, I was told what part number to purchase to fix dryer. Rec'd. part and didn't think it was the right part...emailed back and was told okay to put in even though size was not the same. Dryer works perfectly.

cdbaker, My washing machine part from Appliance Parts Experts arrived in great condition within days, was well packaged and easily installed. Best of all, this part works and was economically priced.

danny_leggett, Original parts in original packaging. delivered on time in good shape by UPS.

lmschall, The part arrived earlier than expected.

dmj56_, Their website was easy to navigate, and the parts arrived quickly. They let me know as soon as the parts shipped. The prices were far below their competition. I highly recommend Appliance Parts Experts.

charglo5, Company was professional and prompt.

wdressen, Great website that easily allows a person to find the right part quickly! Also, best price I could find for the part I was looking for.

cu2077, We are very satisfied with the purchase and the shipping, it was very quick and everything about shopping here was extremely efficient.

tcooper47, Reasonable prices and fast shipping. Packaging was good also. I will use this seller again when the need arises.

mrengle3, Was well informed of the progress of my order via e-mail and was delivered promptly. Very satisfied doing business with your company and will recomend it to others. Appliances are so expensive these days,it is good to know there is a place where replacement parts can be ordered. Thanks for your immediate response as canning season is upon me and I needed the burner fast!

whiterock360, Fast simple and the price was less than everyone else.

GEARHEAD6PACK, Ordered part 1 pm Sat, received 1pm Mon, cheaper than the other guys, took paypal to boot, now first choice when I need appliance parts. Thanks again.
hwhoward, OEM equivalent at 1/3 the price.

mcsabre1, Coincidentally, I JUST finished installing the motor not 30min. ago. So far, it all looks fine. UPS delivered it yesterday afternoon. It came with appropriate small parts..., no issues. I'll watch it for a few hours as the compressor (the part is a condenser fan motor in a 24yr. old GE fridge) cycles a few times.
Bottom line... thus far, I'm pleased.

gullsgate, I have always been very satisfied with the professionalism of your company. Thank you

danieltgreene1, Fast, accurate, trouble free...I am pleased. Thank you

cestambach, They had the part, the price was the best I found with a quick search, and it was delivered in a timely fashion with standard shipping. I like doing business like that.

You guys are AWESOME! I ordered this part on Thursday at 10:15am. via standard shipping. By Friday (the very next day) it was at my front door at 11:00am. That's the best turn-around time I've ever seen. Please be sure to pass this note on to each Department that was involved. I will recommend this site to each of my friends and co-workers :) Josie

I wouldn't normally take the time to write some thing like this, and I don't know if anyone will even read it, but buying this part through your company was the most pleasant transaction I have ever experienced online. The ease of ordering, your concise and informative email updates about my order, the quick shipping and product pricepoint...Don't know who put your online business model together, but they did an amazing job. Keep up the great service. Thank You, Jeff

I just wanted to say thank you, I recently ordered a heating element for my dryer and was pleasantly surprised to find it on my doorstep just 2 days later. This greatly helped to keep the peace within our household. Again, Thank you for the exceptional service and the best price that I was able to find. Joel

Just wanted to say thanks for the quality products and super quick shipping! I paid for regular shipping and had my order delivered to me only one day later. Can’t get better than that. I will definitely order from this company again should the need arise. Thank you, Cory
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